Finding your order number, tracking, changing, or cancelling your order.
Your order number is located at the top right corner of the packing slip included with your shipment. You can also find your order number in the order confirmation email sent to your inbox upon completion of your purchase.
All personalized & made-to-order items, including 14K Gold pieces, are not eligible for cancellation. Please email us at [email protected] to work on a solution.
We strongly recommend reaching out to us within 24 hrs of placing your order to make any changes. For any order adjustments, please email us at [email protected]. Please note that once an order has been fulfilled, we are unable to make any chan
Once your order ships, you will receive a shipping confirmation email with your tracking number. You can also track your order with Shop app, if it was included with your order at checkout.