Still can't find the help you're looking for? Don't be shy, give us a ping!. Feel free to email us at concierge@kylecavan.com for any further questions, concerns, or more information that our FAQs don't cover. Please free to also fill out our contact

Still can&apos;t find the help you&apos;re looking for? Don&apos;t be shy, give us a ping!&#xA0;Feel free to email us at <a data-fr-linked="true" href="mailto:concierge@kylecavan.com">concierge@kylecavan.com</a> for any further questions, concerns, or more information that our FAQs don&apos;t cover.Please free to also fill out our contact form&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">HERE&#xA0;to get in touch with our team.

I Still Need Help!

You are our priority! We will try to get back to you as soon as possible. Our current response time is 24-48 hours, Monday through Friday 9am- 6pm. We have a high volume of messages, and we truly appreciate your patience while we answer every message

<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">You are our priority!&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">We will try to get back to you as soon as possible.&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">Our current response time is&#xA0;<span style="font-size: 18px; font-family: Inter; font-style: italic; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">24-48 hours,&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">Monday through Friday 9am- 6pm.&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">We have a high volume of messages, and we truly appreciate your patience while we answer every message in the order we have received them.&#xA0;<span style="font-size: 18px; font-family: Inter; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; color: rgb(0, 0, 0);">Please feel free to follow up with us if we do not get back to you within this&#xA0;time frame!

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Kyle Cavan Customer Support

Contact Us ☎️

How Do I Find My Order Number?

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My Order Has Shipped Out, But It Appears To Be Lost Or Delayed.

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I Received A Gift & Want To Return It!

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I am allergic to Nickel. Is Your Jewelry Nickel Free?

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Which Styles Arrive With a Chain Attached?

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What Are Your Bar Measurements?

What Are Your Coin Measurements?

Which Chain Length/Styles Do You Offer?

What is the difference in size between the UNC Old Well Pendant & Charm?

Jewelry Measurements ✏️

Which Pieces Are Available for Personalization?

What is the Character Limit for Back Engravings?

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How Long Do Custom Back Engravings Take To Ship?

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What Is Your Repair Policy?

My Order Arrived Damaged!

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Repairs 💍

What steps should I take if my order is missing an engraving?