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Kyle Cavan Customer Support

Sometimes mail can be tricky! Please allow &#xA0;for a few more days to see if your shipment has arrived.&#xA0;If your order has yet to arrive, please contact us at&#xA0;<a data-fr-linked="true" href="mailto:&lt;a data-fr-linked=">concierge@kylecavan.com</a> to&#xA0;work on a solution.&#xA0;If your order was insured with Green Package Protection, you can file a claim by visiting:<a href="https://reorder.corso.com/n="></a> <a href="https://reorder.corso.com/">https://reorder.corso.com/</a>. Feel free to email <a href="mailto:support@corso.com">support@corso.com</a> for any assistance!&#xA0;

Sometimes mail can be tricky! Please allow  for a few more days to see if your shipment has arrived. If your order has yet to arrive, please contact us at concierge@kylecavan.com to work on a solution. If your order was insured with Green Package Pro

My Order Has Shipped Out, But It Appears To Be Lost Or Delayed.

Shipping 🚚

How Do I Find My Order Number?

Can I Cancel My Order?

Can I Make Changes To My Order?

How Do I Track My Order?

My Order 📦

Can I Only Purchase Kyle Cavan Pieces Online?

What If My School Is Not Available?

Do You Offer Gift Wrapping?

Do You Offer Collections For HBCUs?

Do You Offer Collections For Divine 9 Organizations?

Can I Apply Multiple Discount Codes to My Order?

I Purchased a Gift Card. How Do I Receive It?

Sitewide Sale

General Information 📝

What are your Shipping Time Estimates?

What are your Holiday Shipping Timelines?

What Are Your Shipping Costs?

Can I change my Shipping Address?

Do You Ship Internationally?

If One Of My Items Is In Stock, Will You Ship Part Of My Order?

What is Route Package Protection?

How Do I File A Claim Using Route?

What Is Your Return Policy?

How Do I Return My Jewelry?

I Received A Gift & Want To Return It!

Do You Offer Exchanges?

How Long Does It Take For My Refund To Be Processed ?

When & How Will I Receive My Store Credit?

Can I Return Personalized Or Archived Jewelry?

Returns & Exchanges 💌

How Do I Take Care Of My Kyle Cavan Jewelry?

What Materials Do You Offer?

What Is Cavan Gold?

How & Where Is Your Jewlery Made?

Can I Get My Jewelry Wet?

My Necklace Is Tangled. How Do I Untangle It?

Can I Adjust Pieces In A Bundle?

What Chain Length/Styles Do You Offer?

What’s the Difference in Size Between your Pendant Styles?

What Are Your Jewelry Measurements?

Product Care + Specs 🫧

Which Pieces Are Available for Personalization?

Do You Accept Returns On Personalized Pieces?

Do Personalized Pieces Take Longer To Ship?

Do You Make Custom Architecture Pieces?

Personalization 💎

What Is Your Repair Policy?

My Order Arrived Damaged!

My Jewelry is Tarnishing! What should I Do?

Repairs 💍

I Still Need Help!

I’ve Emailed Your Team And Haven’t Gotten A Reply Yet

Contact Us ☎️

My Order Has Shipped Out, But It Appears To Be Lost Or Delayed.Updated 2 months ago