What steps should I take if my order is missing an engraving?Updated 2 months ago

If your order arrives missing an engraving, please contact us right away. We would be happy to send a replacement for the engraved piece or refund you for the back engraving fee. If you return the incorrectly sent item to us using the prepaid shipping label we provide, we will ship out the correct engraved item as soon as possible.